I've been a player since Destiny 1 beta. I've used the companion app since it was released. For about 2 to 3 weeks now, when I try to use the app, it says "processing databases". The app is completely unusable now. I've tried clearing the cache, clearing the data, deleting the app completely, and re-downloading. Still the same.
Has anyone found a fix for this? Any suggestions? I've also tried to email Bungie several times, but every email was rejected stating that I'm not registered in that group and am unable to email them. Any help would be great.
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Has anyone come up with a solution for this problem. The app still isn't working for me. I've tried all troubleshooting tips and still nothing.
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Still not working for me
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Issue still present on my end, has anyone found a workaround?
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I have the exact same issue, tried everything I could think of, but still stuck on "processing databases". Any help or ideas how to solve it would be greatly appreciated.
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Hi there, thank you for your report. We'll pass this along to the developers for investigation.
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How do you tag Bungie?
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Bump this up Bungie has to fix this
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I have the same problem. Bungie, please fix it.
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Me too. Hope it's addressed soon
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I've got the same issues. Tried all troubleshooting tips and uninstalling/reinstalling app clearing cache e.t.c.
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Same here reinstalled and everything else I can do at least a dozen times in the app settings all the databases say they need an update but pressing the update databases option just makes a momentary popup say it's updating but does nothing.
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Edited by Pedrio: 4/10/2024 2:21:39 PMI'm having the same issue. Really hoping that they fix this soon, the app is extremely useful.
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Edited by majorlykeyed: 4/7/2024 7:29:20 PMSame issue for the past 2 or so weeks also Last item in my history that I transfered was dead man's tale according to the app history.
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Same here. Tried clearing cache/uninstalling/reinstalling/increasing app cache limit. No joy. 'processing databases' and my characters are 'classified' on profile