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7/21/2020 11:00:25 PM
1

Cannot Claim Sunset Emblem

I claimed my Triumph Apprentice (Sunset Emblem) reward through Bungie Rewards the other day on Bungie.net. After claiming the reward to get the emblem I received nothing. No code, no email, no emblem, nothing at all. When looking at the reward again today, it says "Reward Applied" but that is all. I also double-checked my email and account settings to make sure everything was as it should be. I do not know what to do at this point. Is there any way to fix this?

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  • Hi there. There is no email or code needed; once you redeem it, it's automatically applied to your account. You can find it in your Collections under Flair > Emblems > General. Note that there are a couple known issues with these emblems: one, they have different names in-game than what's said ([i]Sunset[/i] is actually [i]Savior[/i] and [i]Eclipsed Sunset[/i] is actually [i]Eclipsed Void[/i]); and two, they're switched, so redeeming [i]Sunset[/i] gives you [i]Eclipsed Void[/i] instead.

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