I completed the Battleground:Behemoth mission, but I still do not have access to the HELM and I wasn't prompted a mission or a cutscene at the startup of the game.
I had an issue last season where the artifact wouldn't show up in Zavala's office so I went the entire season without the artifact. I would very much like to not repeat that again this season. I already have purchased the season pass to do the Behemoth mission to try to fix the issue, but again, I still do not have access to the HELM.
I have the quest that says to explore the HELM, but when I look in the tower there is no destination for the HELM.
Any support would be much appreciated, I feel like I just spent $10 to get screwed over again.
EDIT: creating a new character and completing the first BL mission, exiting the game and reentering should fix the problem for your main character. Thanks @TheHaraamPolice
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Had this same problem - nothing was working. Turns out, I had not completed the Episode: Echoes opening mission on Nessus (Meteoric) on that character. Once I finished this opening mission of the previous Episode, I landed in the Market District of the Last City. Turn around, go through the portal, initiate Failsafe, and listen to the conversation. The landing zone for the Helm appeared in the top left of the map in The Last City after that was all done. Not sure if this is helpful or not.