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6/17/2024 12:13:39 PM
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How to turn off Cross-platform

Hello! I am writing to request assistance with an issue related to the cross-platform account linking in Destiny 2. I have encountered a problem where my primary account has been mistakenly set to Epic, whereas I intended to set Steam as my primary account. As it currently stands, I am unable to make this change myself and require your support to resolve this issue. Having Steam as my primary account is crucial for me, as it holds the majority of my progress and purchased content. It's worth mentioning that I just purchased the full set of DLC. I kindly request that you assist me in forcibly setting my Steam account as the primary account for cross-platform play. Please let me know if any additional information is needed to verify my request and facilitate this change. I greatly appreciate your prompt attention to this matter, as it significantly affects my gaming experience. 3.I have a silver deposit that prevents me from closing cross-platform. Thank you for your time and assistance.
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  • Edited by ishikusui: 6/17/2024 12:16:58 PM
    Bungie will not forcibly deactivate Cross Save, unlink any accounts, or bypass or cancel mandatory 90 day Silver cooldowns for security reasons. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide

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