I completed final shape campaign on my hunter 1st then completed the campaign on my warlock next. But during the campaign I was not awarded my prismatic abilities for my warlock. The recent update addressed the issue for same character replay for the final shape but not for if you used a different one like I did running my hunter 1st then my warlock 2nd. I did log in on warlock and went to the pale shape but my abilities are still locked.
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The [b]Home[/b], [b]Hollow[/b] and [b]Queens[/b] Adventures will give you the missing abilities for your second/third characters. They can be launched via their respective nodes in the Lost City hub. (΄◉◞౪◟◉`)