Case ID: 44397
So last Sunday (20th September) I was banned. I was just starting the third Trials game of the evening with two friends I regularly play with and was suddenly kicked back to the main menu. I tried to log back in and was met with "This account has been banned". I'm a fairly average skill player and I didn't do particularly well in the two Trials games that day, so I feel like being falsely reported couldn't be the cause.
I don't cheat or hack and never have. My friends are the same. The only things I had open besides Destiny 2 were Chrome, Steam, Discord and the Xbox app as I'd been playing Dead Cells earlier in the day. I have no idea why I was banned. Does anyone have experience with any automated ban/suspension systems, because I'm left pretty clueless here.
I've already submit an appeal via the bans page, but no reply yet. Any help or suggestions would be greatly appreciated!
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Hey there! The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. If you have sent an appeal already, that is all you are able to do at this point. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]