{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
4/24/2017 7:38:10 AM
1
Missing: Spark of Light - HELP!
Hi,
I'm new to Destiny.
Me and my friend are now playing from the beginning and needed to buy Taken King to progress any further.
The thing is, I never got Spark of Light. My friend did.
I've checked all my guardians, talked to Postmaster and checked my Vault.
I tried to search for a place to contact Bungie about this. Can't find any.
Anybody can't point me in the right direction to adress this further?
- Thanks!
-
2 RepliesHello, Welcome to Destiny! Was The Taken King purchased on [u]your[/u] account? If so, can you please try clearing your Cache? https://www.bungie.net/en/Help/Article/12539 You may want to try restoring your licenses. Steps on how to do so for your specific console can be found here: https://www.bungie.net/en/Help/Article/12181 [u]Only the purchasing account is entitled to a Spark of Light.[/u] Digital Rights Management features that can enable an account to use content owned by another account, are [u]specifically[/u] console features. With that, Bungie does not have troubleshooting or support for DRM features such as Console Sharing. I suggest that you please contact your console manufacturer for additional DRM support. [url=https://support.us.playstation.com/]PlayStation Support[/url] [url=http://support.xbox.com/en-US/contact-us]Xbox Support[/url] Hope this helps!
