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2/3/2025 1:08:13 PM
2
I’m trying to disable cross save please help
I’m trying to disable cross save between an xbox account and steam account. I usually play on the xbox account and the steam account is a random one i made when i was like 12. I haven’t had access to this steam account for at least 3 years, nor do I know the account information. In order to deactivate cross save so I can eventually connect my actual steam account, I need to authenticate with an account that may not even exist anymore. How can I get around this? Or am I just stuck not being able to play destiny on steam? I’m fine with waiting the 90 day period, I just want to be able to start the wait.
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3 RepliesHello there[url=https://tuxydoh.com/images/hi.gif],[/url] In order to unlink an account you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.
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In order to disable cross save & unlink, then you need the account credentials. You may need to reach out to steam support for assistance.
