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Edited by Just Dan: 9/6/2017 7:41:55 PM
9

Game freezes on matchmaking for Quickplay PVP

Entire game freezes when I get to 4 out of 8 guardians in matchmaking for crucible quickplay on xbone. At this rate I'll never get into crucible! I have open NAT and all connection is good. I've been trying for over an hour!!! [spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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  • I have the exact same problem. Match 1/2 loaded fine (took forever to find people but worked) ever since completing that first match, I can't load into the crucible without freezing during the matchmaking process. Also XB1

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    • Having the same issue here too. Got in the first time. Freezes my whole Xbox every time since.

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      • Same issue here. (Xbox one). Game frequently freezes right before heading into crucible. Wired connection, very stable. No issues with anything else.

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      • Hi there, Are you still encountering this issue? Have you already attempted any troubleshooting steps? If you have not already, you may want to try clearing your console cache. Clearing the cache can help remove any bad data or corrupted files that have been stored in the console's temporary files that may be causing this issue. Here is a guide on how to clear the console cache: https://www.bungie.net/en/Help/Article/12539

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        • Edited by digibong: 9/9/2017 6:06:34 PM
          I had the exact same problem, and it seems to end if you can just get through those two "quickplay" matches. I've had no issues with competitive mode after it unlocked. I suggest restarting the game repeatedly and trying a good 5, even 10 times. If you can get through the 2 quickmatches once, I think you're good forever. It definitely seems to be a matchmaking issue. I've had no issues in co-operative. It also has nothing to do with my connection to the internet, as I have 150 Mbps down, and NAT type open with wired/IP passthrough.

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        • mine is freezing too i play on xbone i didnt pay full price for just the story i love pvp and im not even good at it. this is crazy

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        • Edited by KuV3dR: 9/8/2017 2:24:34 AM
          It happened to all three people in my house. All my friends. This seems to be more than just me. Sometimes hard reset works but I haven't gotten it to work again in a while. It seems the only fix is quitting and restarting the game several times.

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        • check your connections.. I have found a few people mentioning the same issues, all of them have poor isp, use wifi and that right there is what many have been saying for a long time.. plug the console in via network cable and get a decent isp and plan. If that isn't the issue.. couldn't tell you whats going on.

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        • Still experiencing this...Any ideas for a fix or are we just SOL

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