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12/8/2018 2:49:30 AM
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With respect, please provide an update on the New England Outage

All of the identical canned responses feel hollow and like the issue is being ignored. Its clearly not a small isolated incident, but pretty much across New England on Comcast for Destiny only. All starting after the Blind Well matchmaking change. It hasn't been acknowledged that I have seen in the emerging issues updated today nor by Bungie Help twitter. This is a top problem, we are unable to play the game and its feeling completely ignored.
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  • Im UK and thank gawd lucky up to now (touch wood) but, my buddy is MA and had probs since this new dlc dropped... it really is BS... He left behind unable level up etc. not even acknowledge by bungie really... the game has issues anyway and currently lots broken but, this... this... not even acknowledging a problem making people think going crazy and leaving them in dark, unable to level up for a dlc they paid for... no wonder people leave and dont come back... you need help your CUSTOMERS... Come on bungo if it was Tess at Eververse you be patched up in mins... but, what players dont matter ??

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