Hello all,
We are actively investigating an issue where players may have lost some of their Glimmer, Bright Dust, Infusion Materials, and/or other types of game currencies. As part of the investigation, we are bringing Destiny 2 offline to prevent further loss of materials.
We will provide updates here and on [url=https://twitter.com/BungieHelp]@BungieHelp[/url] as we determine the cause of this issue.
[u][b]11 AM Update[/b]: [/u]
We believe we have identified the cause of this issue and are working on a fix internally. Destiny 2 will continue to be offline until we have a better understanding of the timeline for this fix. We will provide another update by 12 PM Pacific.
[u][b]12 PM Update:[/b][/u]
We are testing a fix for this issue internally, including investigating resolutions that would restore missing currencies and materials to players. Destiny 2 will continue to be offline while we test this fix. We will provide another update by 1 PM Pacific.
[u][b]1 PM Update:[/b][/u]
We are continuing to perform tests of possible solutions to restore missing currencies and materials to players. Destiny 2 will remain offline until the issue can be resolved. We will provide another update by 2 PM Pacific.
[u][b]2 PM Update:[/b][/u]
We have validated a fix for this issue and will be rolling back all player accounts to how they were before Update 2.7.1 went live. Destiny 2 will remain offline for several more hours as we deploy this fix. Another update will be provided by 3 PM Pacific.
[u][b]3 PM Update:[/b][/u]
We’re continuing work to fix the issue that caused loss of currencies and materials. All player accounts will be rolled back to the state they were in at around 8:30 AM Pacific.
- Players may have to redo any progress or quests they completed between 8:30 - 10 AM PST.
- Purchases made between 8:30 - 10 AM PST will need to be redone. Silver spent during that time will be restored.
- Destiny 2 Silver purchases from the platform store will be added back to player accounts.
- "The Pidgeon and the Phoenix" Lore being removed is a separate issue and will be resolved in a future update
Another update will be provided around 4 PM Pacific.
[u][b]4 PM Update:[/b][/u]
We’re continuing to work on player account rollbacks and estimate that Destiny 2 will be brought back online at 7 PM Pacific.
Stay tuned for more updates.
[u][b]7 PM Update:[/b][/u]
Rollback for player accounts is complete and Destiny 2 servers are back online. Players may experience login issues as services return to normal.
English
#Help
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I think all I've lost is around 240k glimmer. Reduced to 630. I'm gonna use this as a reason to put the game down for a week or so while you guys do your thing and straighten things out.
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I used to be an angry player at one point then I stepped away for about a year I’ve come back and it’s fun again keep up the good work bungie I’m sure it’s not easy working out the kinks
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Thank you for the updates.
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Yeah man! I'm sure you're all working hard to sort it out. Keep the faith Guardians!!
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Make Destiny 1 free for all of us while we wait 😁
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"Destiny 2 is temporarily offline for scheduled maintenance." "players may have lost some of their Glimmer, Bright Dust, Infusion Materials, and/or other types of game currencies" Sorry was this planned????
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Thank you Bungie for your hard work and dedication to the game and fan base. I'm looking forward to the fix and hope all goes well.
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So is this the year 3 version of the Triumph hall where Bungie will just take our mats and glimmer instead of having us grind bounties?
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Edited by XX_Commander_XX: 1/28/2020 11:01:30 PMGuys, you all have to seriously chill out, mistakes happen, it’s just a video game... Edit: Apparently I’m a Bungie employee, nice, hope it comes with an extra salary, bring it on... 😅 So far, the only real damage is we cannot play - sucks, no argue there... Stuff is only lost if they cannot fix - can’t believe this will happen as it would be a testament of incompetence of epic pr proportions. But so far, nothing really relevant happened, that is why I think reactions are a bit dramatic.
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It is 5:30 PM and I still can't get on really!
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Quit dropping the ball and test it before release.
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Edited by Semper Fidelis: 1/28/2020 10:29:23 PMthx, enjoying D1 atm 😂
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2:24pm PST still no update????
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quick question, should we apply the queue'd steam patch or hold off?
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ogni volta avete problemi, pero per i soldi che chiedete problemi non ne avete.
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This is a joke bungie, another NOT tested patch, fixing things = making it worse as usual. AND PREVENTING US FROM PLAYING UR GAME.... I love this game but i hate Ur way of handeling things in this game...
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Fix your damn game already you morons!!!!!
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I want to play on my day off the is messed up fix it it bad enuff you messed with the wish ender now this
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I mean yay but also no patch?
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Well I guess they're rolling back everyone's account's and the server's will be down for several more hours. Yay!
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Edited by Capitanterrific: 1/28/2020 10:05:12 PM[quote]Hello all, We are actively investigating an issue where players may have lost some of their Glimmer, Bright Dust, Infusion Materials, and/or other types of game currencies. As part of the investigation, we are bringing Destiny 2 offline to prevent further loss of materials. We will provide updates here and on [url=https://twitter.com/BungieHelp]@BungieHelp[/url] as we determine the cause of this issue. [u][b]11 AM Update[/b]: [/u] We believe we have identified the cause of this issue and are working on a fix internally. Destiny 2 will continue to be offline until we have a better understanding of the timeline for this fix. We will provide another update by 12 PM Pacific. [u][b]12 PM Update:[/b][/u] We are testing a fix for this issue internally, including investigating resolutions that would restore missing currencies and materials to players. Destiny 2 will continue to be offline while we test this fix. We will provide another update by 1 PM Pacific. [u][b]1 PM Update:[/b][/u] We are continuing to perform tests of possible solutions to restore missing currencies and materials to players. Destiny 2 will remain offline until the issue can be resolved. We will provide another update by 2 PM Pacific.[/quote] Ahhhh! The Summa Cüm Laude of Bumpgie strikes again!! 😎🤙🏼 what a joke you guys are!!
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hey people at least goes destiny 1 😉
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I say dont fix and let me play the game. Basically waste a day of my time for the battle pass I need rank up
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Easy fix; just set everyone to specified value for each item, and throw in an engram (legendary or higher). There’s going to be zero chance of you restoring each individual player’s items exactly, so come up with a suitable blanket solution and move on.
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your incompetence knows no bounds bungie. #hadtobethere
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Wonder how many are going to be done with the game if they say sorry nothing we can do.