Hello all,
We are actively investigating an issue where players may have lost some of their Glimmer, Bright Dust, Infusion Materials, and/or other types of game currencies. As part of the investigation, we are bringing Destiny 2 offline to prevent further loss of materials.
We will provide updates here and on [url=https://twitter.com/BungieHelp]@BungieHelp[/url] as we determine the cause of this issue.
[u][b]11 AM Update[/b]: [/u]
We believe we have identified the cause of this issue and are working on a fix internally. Destiny 2 will continue to be offline until we have a better understanding of the timeline for this fix. We will provide another update by 12 PM Pacific.
[u][b]12 PM Update:[/b][/u]
We are testing a fix for this issue internally, including investigating resolutions that would restore missing currencies and materials to players. Destiny 2 will continue to be offline while we test this fix. We will provide another update by 1 PM Pacific.
[u][b]1 PM Update:[/b][/u]
We are continuing to perform tests of possible solutions to restore missing currencies and materials to players. Destiny 2 will remain offline until the issue can be resolved. We will provide another update by 2 PM Pacific.
[u][b]2 PM Update:[/b][/u]
We have validated a fix for this issue and will be rolling back all player accounts to how they were before Update 2.7.1 went live. Destiny 2 will remain offline for several more hours as we deploy this fix. Another update will be provided by 3 PM Pacific.
[u][b]3 PM Update:[/b][/u]
We’re continuing work to fix the issue that caused loss of currencies and materials. All player accounts will be rolled back to the state they were in at around 8:30 AM Pacific.
- Players may have to redo any progress or quests they completed between 8:30 - 10 AM PST.
- Purchases made between 8:30 - 10 AM PST will need to be redone. Silver spent during that time will be restored.
- Destiny 2 Silver purchases from the platform store will be added back to player accounts.
- "The Pidgeon and the Phoenix" Lore being removed is a separate issue and will be resolved in a future update
Another update will be provided around 4 PM Pacific.
[u][b]4 PM Update:[/b][/u]
We’re continuing to work on player account rollbacks and estimate that Destiny 2 will be brought back online at 7 PM Pacific.
Stay tuned for more updates.
[u][b]7 PM Update:[/b][/u]
Rollback for player accounts is complete and Destiny 2 servers are back online. Players may experience login issues as services return to normal.
English
#Help
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How long do you think it'll take to get the servers up again? wanna know if I lost my stuff too...
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I am missing my STG44, my Luger and the scope of my FG42. Please fix. I still want to bury some Yankees today!
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Me han desaparecido todos los prismas de mejora, reportes de módulo y más cosas que no recuerdo. Sólo se que tan sólo tenía 3 o 4 huecos en consumibles y ahora tengo 11!!! Además, he recogido de administración lo que antes no me cabía por haber llegado al límite, por lo que si solucionais el problema, perderé entonces lo recogido de administración?
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Ballistics Logs from Ada-1 Weeklies are lost for me.
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I have lost some Asendin shards and prism and my glimmer And some of my materials
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Lose some of my stuff. I hope that everything will be fixed.
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After logging in I am missing all enhancement prisms, tokens are gone and some other things I can’t identify are gone
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Can anyone confirm that not logging in prior to them pulling the game offline has protected us from this issue?
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I believe I’ve lost materials as well.. I don’t know exact numbers, but I feel like I had way more glimmer, prisms, upgrade mods, and shards, than what is showing currently. Please fix.. thanks BNG
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bungie half my quests are gone I was nearly done on most of them they better not reset back to beginning
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it's not just glimmer it's quests too
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I lost all 16 of my enhancement cores and most of my legendary shards. I’m not sure how many legendary shards I had exactly but I had nearly 800 and now I’m down under 100. I noticed it just before the game went back under maintenance. I’m pretty upset about it but I know y’all are gonna fix it.
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Kicked off the server before I could look at materials other than glimmer. Lost 200,000 glimmer, at least.
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Same here
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Ya I lost 250k glimmer and a bunch of stuff........ Not happy.....
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Shards, Prisms, Glimmer, Bright Dust, Silver, Raid Banners