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Edited by xMAN BEAR PlGx: 3/17/2022 6:40:47 PM
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Game Crashes At Startup (Gamepass PC)

Upbate 3/17/22: 'Gaming Services' just got an update. I can now launch and play the game. For anyone that turned off automatic updates in the Microsoft Store you can now turn it back on if you want. If the update doesn't show, click on the 'get updates' tab and it should pop up. Shortly after starting up the game via desktop shortcut, Xbox app or the .exe in the Destniy2 folder the game will open and shortly after (5-6 sec.) it will crash to desktop with no error message. A couple of times I've also had the game crash, but it would not crash to desktop, I would have to close it via task manager. I've installed the game via Steam to see if it works and it does. Only the Xbox app one is crashing. I've tried all the basic troubleshoots. Verify game files, reinstall the game, reinstall graphics drivers, check for windows updates, restart PC, but to no avail. The game was working fine after the most recent hotfix, but after a day or so I cant open it anymore. I see many people are experiencing this as well so I though I would add to it Edit: I've tried some of the suggestions listed in the comments and still nothing has worked. Also my pc specs: GPU: 2060 Super FE (stock) CPU: Ryzen 5 3600x (stock) RAM: 16gb DDR4 3600mhz GPU Driver: 511.79 Operating System: Win10 21H1 Any recognition that Bungie is looking into this would be most appreciated.
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  • Edited by RavingLobster: 3/15/2022 6:03:00 PM
    Game Services version: 3.63.8003.0 is the issue. It seems like almost every single person here started having this problem the second their system updated game services. Mine didn't auto update until early Monday morning and alas come Monday evening I'm crashing at the logo screen same as everyone else. I was hoping today's backend maintenance from Bungie would have fixed this problem but it appears as though it didn't. We just need D2 to jive with this version of game services so we can get in, because clearly there is some sort of disconnect between the two and D2 isn't recognizing it. Other games aren't having the same issue with the update so it must be something on D2's end. Regardless the common denominator 100% seems to be game services. And as more people's systems auto update, eventually 100% of the player base on gamepass PC will be unable to get into the game. We're fast approaching the 1 week mark since this started for people, so let's hope this is being taken seriously by Bungie.

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