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1/31/2024 7:28:49 AM
2
Epic account linked to my account does not belong to me
Hello,
I hope you have a wonderful day. I am writing this regarding the epic account that is linked to my bungie account does not belong to me.
That person can access my information through their epic account. I tried unlinking it and entering my original epic account but first i am being asked to login to the epic account that does not belong to me. I request to have that epic account unlinked so i can link my original epic account.
Please help me in this matter. This person can access and delete my account at anytime.
I don't know where else to submit a form asking for support regarding this issue. I am using steam only for my bungie account.
I have spent 5000 hours+ on this account and now it's unsecure and i am afraid on my progression/characters. Please advise
Thank you so much for your support.
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4 RepliesDid you manage to solve it? I have the same problem as you
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Edited by SonicFusion: 1/31/2024 8:15:41 AMAllo there, Unfortunately in order to unlink an account you must be able to authenticate it. Bungie can't do that for you as they don't have the account details of any of our accounts so they can't authenticate it for you. You'll need to work with Epic to gain control of the account in question. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide [quote]Unknown Linked Accounts Bungie will not remove unauthorized Cross Save links from Bungie.net profiles. Players are recommended to not share their account details with anyone and to set up 2-step authentication on their platform accounts to prevent unauthorized access.[/quote]
