As the title suggests, it is impossible for me to unlink my steam account from my bungie account due to the fact that it was permanently deleted years ago, therefore I cannot authenticate it, because it literally doesn't exist anymore. A new account has taken its place and it holds the same email address as before but clearly it doesn't work. Is there any way at all any employees could help me resolve this issue? I can provide proof that the accounts in question were indeed mine.
-
Hi Im Swat
Bungie fan. Been here for 16years! - old
Bungie will not remove any platform account for security reasons. The only way to remove is to log into it. If you can't do this, then you're stuck with it forever. See the policy quoted and linked below. [quote]Destiny Player Support and Bungie cannot modify or remove accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log in to any linked accounts to prove ownership prior to modifying your linked account. If you no longer have access to a linked account, you will need to reach out to the specific platform’s support for assistance with account recovery options. https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide[/quote] Bungie will not remove it because they can't.