JavaScript is required to use Bungie.net

Help

Help us help you.
5/19/2024 3:51:37 AM
1

Pre Ordered Final Shape still have not received pyramid ship

I pre ordered THF when it was first available and received Tessellation and the ghost shell. On my Xbox it still shows I have THF and the annual pass installed. I never received and refund of cancellation. I’ve checked the special delivery kiosk as well and still have not received the pyramid ship. Is there anything else I need to do?
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • If you're checking addons, that doesn't mean you still have it. Delete the addons -> go to the Xbox store and see if it tells you to preorder again. If it does your preorder was cancelled. Depending on how you paid, theres a high chance you weren't actually charged. If you were however charged you need to contact Xbox support as they're the ones that are handling preorders/licenses on Xbox, not Bungie.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon