I am currently locked out of my xbox account which i haven't used in years, i dont even think i played D2 on xbox only just PS4/Battle net(when it was on there). i havent played D2 for awhile and was looking to get back in but i cant enable cross save because my xbox account is still linked (I still have access to my PSN/Steam). What steps can i take now?
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Allo there, You can either try and recover the account with the aid of Microsoft support or create a dummy account that isn't linked, link it and then remove your accessible accounts and link them to a new Bungie account. However this will make you lose access to any emblems you've paid for.
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Talk to Microsoft to regain access to that account. The authentication system is there as a security feature and as such Bungie will not bypass it for any reason.