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12/17/2024 7:16:14 PM
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Destiny 2 Crashes Regularly on Xbox Series S

Platform: Xbox Series S Issue: While playing Destiny 2 (in ANY activity), game freezes up and closes. Goes back to Xbox Home Screen. No error code. This does not seem to be related to a specific update. It has happened for months. All other games play fine on the same console. Reproduction steps: No clear way to reproduce, can occur at any time, whether in crucible, open world, or in orbit Additional notes: This has been occurring for months. I have tried reinstalling the game, and reset the console to factory settings. Neither has resolved the issue.

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  • Hi there, Thanks for reaching out! Please try clearing the console's cache to resolve the issue: https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache If you continue experiencing this after clearing the cache, we recommend you try powering off the console and unplugging it from behind for 30-60 seconds before powering on again.

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