Rampant negative feedback, without constructive criticism, as with most things in media has led the ones you are attempting to reach to have labeled you as "toxic" or some kinda phobic. Ergo any and all feedback no is deleted automatically upon arrival and thrown away. Did we do this to our selves? Yes and no. Just look at these forums, if you try and be positive or constructive you will be down voted into oblivion. Such things have no place here it would appear. We are to simply complain and that's it. Are developers justified in ignoring it? No. Its part of their job. The job of a developer is to make a game players want to play, that attracts them. First you have to attract, then, you can squeeze a bit and see if they run. If they do, loosen up, they might come back.