[quote]I had purchased destiny 2: Complete collection yesterday and i played for a little while. However i login today and play for 1-2 hours, then decide to leave the game open and play a different game. when i came back to destiny 2 i am surprised with a message saying i have been banned. I have checked the banned article to see the issue but none of that applies. So in this case i believe i was wrongly banned due to opening up another game at the same time. Other game: (World of Tanks) I hope this can be resolved ASAP, Kind regards, Jack[/quote] They WILL NOT respond or message you. They WILL NOT tell why a punishment was issued. They don't have to. They don't care. Loyalty. Time played. Content purchased. Gear earned. When you started. It is all irrelevant. They make the rules. We have to follow them. Break them and they penalize you. There is no course of action to appeal any punishment issued. They WILL NOT lessen or remove any punishment issued for any reason.

[b][u]Disputing a Ban or Restriction[/u][/b] [quote][b]There are NO options to dispute or overturn account restrictions or bans.[/b] Permanent account bans are only implemented with rigorous checking to ensure that the innocent are not punished alongside the guilty. [u]Bungie does not comment on or discuss individual account restriction or bans.[/u][/quote] [b][u]PC Third-Party Applications[/u][/b] [quote]Running third-party PC applications that are incompatible with Destiny 2 on PC may impact game performance or prevent the game from running properly. [b]Bungie will not ban or restrict players for using common third-party applications such as Discord, XSplit, OBS, RTSS or other apps as outlined[/b] in the [url=https://www.bungie.net/en/Help/Article/46101]DESTINY 2 PC AND THIRD-PARTY APPLICATION FEATURE COMPATIBILITY[/url]. However, Bungie reserves the right to ban or restrict players that are using third-party applications to violate our [url=https://www.bungie.net/en/Bungie/conduct]Code of Conduct[/url] or the [url=https://www.bungie.net/en/Bungie/SLA]license agreement[/url] that governs Destiny as outlined above. [u]Bans and restriction are not applied automatically. Bungie reviews all possible violations before applying a ban or restriction to an account or device.[/u][/quote] Source: [url=https://www.bungie.net/en/Help/Article/11929]Official Ban Policy[/url] [b][u]TL;DR[/u][/b] Bungie does not discuss bans and will not lift them. PC Bans are usually due to 3rd party software, such as cheat engine, running in the background. The system submits an auto-report with the information to the Bungie team. You'll have to create a new account and buy the game again if you wish to continue playing.