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6/20/2024 2:02:06 PM
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I lost my PSN account

I'm going to go back to playing on my PS5 console. But I forgot the access to the old account. I tried unlinking my old PSN account and putting in the new one. but I can't. Can you help? I don't mind losing everything I had on the old account. I just want to associate what I have on my Steam account. but I can only link the Steam account to the new PSN account when I can disable crosssave. but I can't disable cross-save because I don't have access to the old PSN account.

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  • Hello, Thanks for reaching out! Unfortunately, you will need access to the platform account in order to unlink it. We recommend reaching out to their support team for assistance with recovering access to the account.

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