I just downloaded destiny 2 on my PlayStation and I’ve played since release on Xbox/PC and have my 3 characters on those accounts. I tried to connect to cross save and it says my PlayStation account is linked to the cross save and it says my 3 characters exist on the website but when I open the game on my PlayStation the characters aren’t there and it prompts me to make a new character. Any idea what I can do to fix this? my account is linked correctly and everything even changed my display name and when i logged onto PlayStation is notified me of the new name change but still prompt me to start a new character.
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Hello there,
Thank you for reaching out.
We understand you've run into some difficulty using Destiny 2's Cross Save feature. For information related to how this feature works, and how you can hopefully resolve this situation you've run into, please refer to our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].
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