Hello, I am posting this here so that hopefully someone from Bungie sees it.
I was emailed about a Destiny 2 user research survey that I could take to receive 500 silver. I was told the silver would be added to my account (I chose Xbox) in 4 weeks. It has now been over 4 weeks and I have yet to receive the silver. I even emailed the Bungie User Research (which the email said to do if I have questions or concerns) and never got any response. The survey was somewhat lengthy, and I would very much like to get the silver I was promised.
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Hi there, Thanks for reporting this. As EckyThump suggested, please follow this link and fill out our Contact Form for Missing Silver at the bottom of the page: https://www.bungie.net/en/Support/Troubleshoot?oid=13657
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Hey there, someone else asked this recently. The advice we received from player support was to direct them to the missing Silver form, could you try this? -> https://help.bungie.net/hc/en-us/articles/360049497031-Contact-Form-Missing-Silver