Bungie - Please can we have a fresh update on this. The statement above has been played back for several months now. If you would simply tell us where you've got to with your fix/testing, what you're doing next (and when) and give us a date for your next communication on the subject then it would go some way to relieving the angst/frustration/RAGE!!! that myself and lots of other guardians/customers) are feeling. I'm on the verge of shelling out £150 on a new router solely to try and fix a problem that, for all I know, you will resolve with a software update in a couple of weeks (and yes I have followed all other advice). I can feel a RANT coming on so I'll stop now. Just please show a little empathy. Please.