Doing something only once / 1 time does not lead to a restriction or ban unless you are using code injecting software or cheating in some way. Connection based restrictions or bans you are given a warning about your connection first before any restriction or ban is places. [u]Bungie investigates accounts before they hand out any restrictions or bans[/u]. After investigating your account, they found a reason. They will not remove this restriction/ban. On the occasions they do respond, the answer will give a date and a very brief reason which could be based on one of the below. Remember giving someone your account information is breaking the terms of service with your platform. Your account is your responsibility no exceptions. Any software being detected by Destiny while it's running. These could include Trainers, Aimbots, Auto-fire, Mods, Graphics Hacks, Network Accelerators anything that injects code into games. This includes any cheats etc that you use for other games [url=https://www.bungie.net/en/Help/Article/46101] DESTINY 2 PC AND THIRD-PARTY APPLICATION FEATURE COMPATIBILITY[/url] Also see [url=https://store.steampowered.com/subscriber_agreement/]Steam Service Agreement[/url] section 4. ONLINE CONDUCT, CHEATING, AND ILLEGAL BEHAVIOR An unstable connection is having an impact on other players. [url=https://www.bungie.net/7_Destiny-Account-Restrictions-and-Banning-Policies/en/Help/Article/11929]RESTRICTIONS AND BANNING POLICIES[/url] You agreed to the license agreement. [url=https://www.bungie.net/7/en/Legal/SLA]Agreement[/url] You can try and appeal your ban but please remember you are not guaranteed a response. Here [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]Contact Form[/url] Please be aware this is an open forum and anyone is able to give you help and information which Bungie has already released. I am not a Bungie Representative.