I pre-ordered Beyond Light Deluxe Edition and when it came out I immediately got on my xbox to play. I got every pre-order/deluxe edition reward except for the season pass and the rimmed shell and the things that came with that. I'm not worried about the shell but I should've gotten the season pass and I don't want to have to buy what I already bought. I looked at what determines who gets the season pass on xbox and I found that I should've gotten it. I was the first account to sign in and open the game when the expansion was released and I owned the deluxe edition but never got the season pass. I waited until now to see if it would show up when hawkmoon was released but I still don't have it. I just want to know why.
The [url=https://www.bungie.net/en/Explore/Detail/News/49833]TWAB for 11/12/2020[/url] includes steps users can take to correct issues when attempting to access DLC content: [quote][b]BEYOND LIGHT LICENSES AND SEASON PASSES[/b]
Many players have reported to us that they purchased Beyond Light but don’t have the Season Pass and can’t access the campaign after the first mission.
Season Passes aren’t included in the Standard Edition of Beyond Light, so players who purchased this edition will have to purchase the Season Pass in the game. Additionally, Season Passes can’t be shared between accounts.
For those sharing the expansion on console, the main console has to download Beyond Light first before the second console can access that content.
For platform-specific players:
[b]XBOX[/b]
[u]Players should look at their order history to confirm that their transaction of Beyond Light was successful. If it wasn’t, they should contact Xbox Support for assistance. [/u]
For players who purchased Beyond Light successfully but still can’t access the expansion, they may need to manually reinstall all add-ons:
Highlight Destiny 2
- Press the Menu button,
- Select "Manage game and add-ons"
- Press the Menu button,
- Select "Manage installation"
- Manually reinstall all add-ons
Please note that the Game Pass version of Beyond Light doesn’t include a Season Pass.
[b]PLAYSTATION[/b]
Players who purchased Beyond Light but can’t access the expansion should restore their Destiny licenses. If players still experience issues, they should contact PlayStation Support to verify their purchase.
[b]STEAM[/b]
Players on Steam should go to their “Library,” right-click on Destiny 2, click “Properties,” click the “DLC” tab, and make sure that Beyond Light and all appropriate DLC is installed. If Beyond Light isn’t listed, players need to purchase Beyond Light or contact Steam Support. [/quote]
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