Hi, I was wondering if anyone had any guidance for what to do if you are banned while not doing anything wrong? (to my knowledge) I got on D2 on pc for the first time in a long time and was going to start getting ready for new expansion. I was attempting to use a PS4 Controller wirelessly but it was only working while plugged in for the game itself (steam had no issues registering it wirelessly). I repeatedly plugged in and unplugged the controller trying to get it to work with no luck. I finally gave up, did a heroic on Titian then just went and ran around the tower. The next day I boot up Steam and get a message saying I was perm banned. I submitted a ticket for a ban appeal back on the 24th of October but have not heard anything. Does anyone know how long this process normally takes? Are there any tips that may be able to help? Hell, is there a way I can at least see my ticket on the website or can I only see updates in my email? I would also like to add that this is in no way an attempt to bypass the Code of Conduct rule 13. "Evasion of bans, suspensions, or our language filter." I am simply just trying to get back to a game franchise I have enjoyed for years.