I swear every crucible match or menagerie there is always an AFK Bot. These players ruin the enjoyment of the game. Can Bungie do something about them because apparently reporting them doesn't do anything. This was confirm an AFK bot user and this guy has been using this bot since the forsaken dlc came out.
Reporting them generates an investigation. But there are only so many people working on a flood of people filing multiple fraudulent reports that they are bombarded with. Your report is seen when it's seen.
You don't need to work in IT to know how reports or trouble tickets work.
As for anti cheat software, this person may not be using a recognized bot...or a bot at all.
Critical thinking is hard.