Please understand that I use a translator because I am Korean.
It's been 7 days since my account was blocked due to my mistake, so I wonder how long it will take to contact the customer.
Hey there! The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction.
Please review the Contact Form: Appeal Ban or Restriction article found here:
https://www.bungie.net/en/Help/Troubleshoot?oid=48629
Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.
For more information on Bungie's policy regarding bans and restrictions, please review the policy here:
https://www.bungie.net/en/Help/Article/11929