Hello, I can't seem to search if this has already been asked.
In the game it says that free players must do sms verification, but paid do not need to. I've spent over $100 on the game (witch queen deluxe, 30th anniversary) but it's not seeming to pick it up on the website and is requiring sms, saying I'm a free-to-play player. I don't want to have to do sms.
How do I get the website to recognise my purchases?
Thank you.
Hey,
Sounds like the game isn't registering the DLC license, have you restarted your game after the purchase?
Can you double check that you own and have the DLC installed you can find this in the DLC sections on the Destiny 2 Steam page, it should have a tick next to it and that will indicate that its installed.
I would also try clearing the [url=https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F]Steam Download Cache[/url] as this may fix the issue.
However if this does not work then you will have to contact [url=https://help.steampowered.com/en/]Steam Support[/url] as they handle the management and allocation of licenses.