Bungie store not initiating stolen package procedure
I pre-ordered the Hakke Deep Explorer hoodie in July of last year. It finally arrived on April 8th, a Saturday. I was out of the house, and arrived 3-4 hours after the package did. It was missing, to be more accurate, stolen. I've been talking with a bungie store help representative, r e f u s e d to help me since the package "arrived". Got to making a claim with Fedex, and they informed me to initiate a stolen package procedure with the shipper, Bungie Store. I have yet to receive any response from Bungie's Store, and am just writing this in the hopes someone that works here can see this. Feels really bad to wait nearly a year on some exclusive merch just to have it snatched.
Don't stop bothering the bungie store.
They don't care that your package was stolen- they have their money. Don't let them rest until they respond.
Can't abide the a- hole customer service line.
Bungie.net has nothing to do with the Bungie Store. Bungie.net is related to the game only, not the store.
Nobody here can help you. Go to the link below for support.
https://bungiestore.com/customer-service