Falsely Banned after hundreds of hours of play time.
I'm a right hand amputee and wanting to play games has been difficult because of how much harder i have to work to be decent at them. Destiny 2 is one of the few games i'm actually great at and enjoy and a lot of hard work and determination has been put into it. I have to use a software for some games called Anti-Micro X to remap Keyboard buttons to my controller so I'm able to play. However, this is in no way a cheat software of any kind and doesn't affect the game in any way whatsoever, it's the same as the in-game controller customization, i just get more options with Anti-Micro X.
I was disconnected from a gambit match randomly one day and figured out my account had been banned. I have almost 700 hours on it. After 3 different appeals, Bungie still hasn't said a word to me. What's the best way to go about this??