JavaScript is required to use Bungie.net

도움말

도와드릴 수 있도록 저희에게 알려주세요.
1/8/2025 5:43:04 AM
1

"Stuck on a frozen or indefinite loading screen"

The game gets stuck on loading screen on Xbox and its been happening for 3 days now. Is there a fix? I have tried everything. Thank you in advance!

게시물 작성 언어:

 

다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

모든 주제 보기
  • Hi there, Thanks for reaching out. It sounds like you might be affected by some network issues, which are in turn causing you be stuck in the indefinite loading screen you mentioned. To try and fix this, would you mind going through some troubleshooting steps? 1) Please try clearing your console's cache: https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache. Also, please be sure to note the Xbox-specific info in the Vital Information section! 2) If you continue experiencing this after clearing the cache, please take a look at our Network Troubleshooting Guide to explore further potential solutions to the issue: https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide

    게시물 작성 언어:

     

    다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

    1 답변
    회원님은 해당 콘텐츠를 볼 수 없습니다.
    ;
    preload icon
    preload icon
    preload icon