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1/15/2025 11:26:38 AM
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I can't deactivate my account because of authentication process

I have 2 accounts linked to my main account but I don't know there password and or email and such so I can not authentication them. Meaning I can't bypass the phase of deactivating cross save on my bungie account. Is there a way to remove the accounts or is this impossible to do?

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  • Hey there, it is not possible to remove the accounts without cancelling cross-save, and cross-save can't be cancelled without authenticating all of the accounts. Unfortunately if the platform's own support can't help you regain access to the accounts, it will be impossible to remove them. Bungie does not forcibly unlink accounts or cancel cross-save.

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