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#feedback

10/25/2017 12:08:20 PM
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Azure

Bungie, this PC ban fiasco needs dealing with right now.

On PC, players can get banned for using pretty much anything with an overlay, or even updating their graphics card in the background while the game is playing. As per your policy regarding bans, once players been banned, regardless of whether they are guilty or innocent, they can't get back into the game at all, and you will completely ignore any and all requests to even discuss the ban. This is not okay on any level, and unless this is fixed as soon as possible, I honestly believe that this might kill the game. You need to give us something to let us know that you are aware of the issues. You need to fix your cheat-detection software, you need to change your policy regarding bans, and you need to undo every single ban that was caused by this. Also, I know this has been thrown around as a joke in the past but I really mean it, PC players should get free silver for having to put up with this. If it was happening on console, I'd expect compensation, so I think the guys on PC deserve it.

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  • Edited by PhNx Hellfire: 10/26/2017 5:33:28 AM
    Ok. Seen this argument before on multiple PC games: #1. No graphics card being updated argument is a rock solid one. When Warhammer 40k detected active data feeds coming from a graphics card? The easiest and most accessible actual hardware item on a PC? It auto resulted in a ban because you literally are updating live feed data based on the update. Certain AMS ones won't do that, but core intel one's do it all the time. If you want to update your drives or other software? Sometimes produces the same issue. This is how PC's behave. You want an ideal world? Do what I did and learn Linux Red Hat programming, find a qualified technician to help you work what will take years of practice to accomplish, and set parameters based on locked graphics settings for every 2 hours like most PC gaming engines do. Or you can spend about 1100 dollars and buy a PC gaming set which locks you into a game mode and works directly with the engine itself. That locks your current settings in and specifically won't allow it update a live feed. #2. Only certain overlay functions directly work with graphical inputs. Most are actually controller-to-keyboard override inputs if I remember correctly, but you should be double checking to see if that controller has inputs beyond stats or controls. Most PC games, for example, allow MSI Afterburner which collects your stats from the in-game report system. It doesn't allow for graphical overlay. The only issue with overlays is the live feed and overflow aspects. If too much overflow happens, any number of complications can occur like lag, memory allocation, buffer overflow, crashes on any number of levels, and even core memory manipulation of your own PC/servers in rare instances. This means crucible on a PC will have complications and produce problems. I get the reasoning behind it. You can find really rock solid engines like WoW or Rift and they will flat out tell you or even purposely crash the activity your in to ensure you are warned about doing something incorrect. Other times? You won't get that far and you'll need to have known not to do that. Again, no gaming engine is perfect.

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