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5/5/2019 12:11:10 AM
2
Duplicate items from Revelry Eververse
So I now understand this is a known issue, but Before I knew, I spent $16 on engrams and got one non-duplicate item. I also understand Bungie intends to compensate those affected by this and will be reaching out to us. But how? Is this being tracked or do we have to claim a refund or get the items we were trying to get. I really want the full armor sets! I’m missing 2 armor items over 3 characters. Thanks for the help!
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Hey there, As you already are aware, this is a known issue and Bungie is actively investigating. “[b]Revelry Jubilant Engrams[/b]: We are aware of an issue in which opening Revelry Jubilant Engrams on multiple characters may give duplicate items due to an issue with the knockout list. [b]To avoid this[/b], players should only open Jubilant Engrams on a single character until they receive all of the Engram's items.” As of now, it’s uncertain how Bungie intends on compensating players affected by this issue. For the latest details, stay up to date with by using the following link: https://www.bungie.net/en/Forum/Post/251797647/0/0 Additionally, I recommend following @BungieHelp on Twitter. Sorry to hear any inconvenience. Hope this helps!
