i have an issue with downloading the game. im my playstation library i dont have the image on my destiny 2 deluxe edition and when i try to download it it does as any other download would be the download never starts. When i try to restore the license it always goes up to 88/89 before giving me the error code mentionned in my title : ''NP-34978-1'' according to playstation support i need to contact bungie to get this fixed even tho i think the issue is on playstations side but they wont help me... i have not clue where to go from there... please help bungie...
-
As you suspected, the code is actually a console error code, and it's support page can be found here: https://www.playstation.com/en-au/get-help/help-library/error-codes/np-39225-1/ The page seems to indicate the error is rooted in a networking error. I'd advise continuing to work with Sony, but you can also find Bungie's networking troubleshooting guide here for some pointers: https://www.bungie.net/en/Support/Troubleshoot?oid=12915