Hello, seems like i have the same problem that everyone who pay for that dlc on steam. I just previously bought the "beyond light + seassons" which seems to be only one seasson, so i had to buy the "upgrade for deluxe", which i did yesterday, but i didnt get any of the items from the deluxe version.
reinstalled the game, unchecked the dlcs on steam, but still the same.
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Have you checked with the cryptarc?