I've gone through the Parent Verification effort and linked my adult account to a child account. I've gone through the Parental Controls and "allowed chat and text". I've removed ALL age restrictions on the PS4 and PS5 through the Sony restrictions. However, in the PS4 and PS5 my child is still unable to "chat" with members of fireteam.
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Hello saxattak, Thank you very much for reaching out to us. To assist you further with this, we kindly ask that you create a request by clicking or tapping on the "Submit Request" button on the page below: https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests