Hi, as you can see in the image linked, i got banned from matchmaking activities 2 weeks ago. I am almost sure the reason behind it was my internet. At that time i always disconnected 1-2 games a day, since i played on bad WiFi. But since i have fixed the problem now, by getting myself an ethernet cable, i don't see a reason to keep me banned forever if that's the case. I read online the ban should last 2 weeks, since i never got a notification with how long it will be for myself, but i still am not un-banned. I can still do all pve stuff, but i almost only play gambit in this game, since it is my favorite gamemode, not being able to play that is a big problem for me. Do any of you know how long such a ban lasts? I have thousands of hours invested in the game, and i'd prefer it if i wouldn't have to start all over to play gambit.
Kindest regards, Anton
My steam in case Bungie wants to unban me: https://steamcommunity.com/profiles/76561198445788582/
Allo there,
The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal this ban or restriction.
You may also want to contact your ISP to see if you have any issues on your line as well as optimize your network.
[url=https://help.bungie.net/hc/en-us/articles/360049496531]Network troubleshooting[/url]
[u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u]
Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that this ban or restriction will be overturned.
[u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]