They always list a set time for when reset will happen, but without fail every week it happens at a random time +/- 30ish minutes. Today I was wrapping up my iron banner, got my cap and went to reset with Saladin and bam! servers down, 15 minutes early. A lot of people are trying to finish out some weekly stuff and if Bungie can't be consistent it cuts people off from weekly rewards, progress, pinnacles....Now I have to wait til next banner just to go reset and be done with it all. How hard is it to stick to a time. If you post that it will be at 10 AM PST, then do it AT 10 AM PST. Not 9 AM PST. Not 9:30 AM PST. Not 9:59 AM PST. Follow though with what you say you're going to do. Bungie, your word lacks value.
daily reset is at 10am PDT, maintenances always has the warning that in a few min the servers are about to go down to do maintenances they always announce it before hand, if you didn't turn something in that's your own fault not bungies.
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The down time was to roll out the latest patch. These times are announced via the [url=https://www.bungie.net/en/Explore/Detail/News/51429]TWaB[/url] and [url=https://twitter.com/BungieHelp/status/1534188435820318720]Twitter[/url]