Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble with this fieldwork. Can you verify the Quest Archive in The Tower and the HELM to see if the missing quest is available? We'd also encourage you to try closing the game fully and relaunching it to see if it helps. If you are still having trouble, can you clarify if you've already completed this quest on another character or if you have it started on a different character?