Cross Save Prompt Removes Cross Save In-Game [BIG BUG]
As others have mentioned, I have the Cross Save prompt being displayed when I try to sign into Destiny 2, shown here:
https://i.imgur.com/SydAOLD.png
I already have Cross Save enabled and set up for 4 platforms shown here:
https://i.imgur.com/XjN8D6D.png
@BNGHelp8 is telling people that it's OK for them to just press and hold the "Accept" button from this prompt and it should not cause an issue. However, everyone who does this no longer has the Cross Save icon showing on the character select screen, shown as the symbol before the username in this screenshot (not mine):
https://i.imgur.com/e6x0rrI.png
This is clearly a bug, where the game no longer sees a user's cross save, but Bungie.net does. Other users have reported that when they do this on the platform that they have not set up as the "main" platform for Cross Play, they no longer have access to their main account.
As shown here, I have 2 accounts, one is my main account on Steam, the other is an old account from PlayStation from 5 years ago:
https://i.imgur.com/H5MoeGq.png
Users are reporting online that if I were to sign into my PlayStation and click the "Accept" button, I would no longer have access to my Steam account on my PlayStation and the Cross Save symbol would disappear.
I have not personally done this yet as I don't want to mess things up and lose my Cross Save or all my progress on my main Steam account.
Bungie needs to investigate this issue further and confirm for the community what we should do to avoid losing any progress.
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble with Cross-Save. While you should be able to accept this without any issues, we've noted this thread and will continue monitoring this from our end. For any updates related to this, we recommend viewing our Patch Notes as they become available, posted on the [url=https://www.bungie.net/7/en/News]News[/url] page.