Hello all,
We are actively investigating an issue where players may have lost some of their Glimmer, Bright Dust, Infusion Materials, and/or other types of game currencies. As part of the investigation, we are bringing Destiny 2 offline to prevent further loss of materials.
We will provide updates here and on [url=https://twitter.com/BungieHelp]@BungieHelp[/url] as we determine the cause of this issue.
[u][b]11 AM Update[/b]: [/u]
We believe we have identified the cause of this issue and are working on a fix internally. Destiny 2 will continue to be offline until we have a better understanding of the timeline for this fix. We will provide another update by 12 PM Pacific.
[u][b]12 PM Update:[/b][/u]
We are testing a fix for this issue internally, including investigating resolutions that would restore missing currencies and materials to players. Destiny 2 will continue to be offline while we test this fix. We will provide another update by 1 PM Pacific.
[u][b]1 PM Update:[/b][/u]
We are continuing to perform tests of possible solutions to restore missing currencies and materials to players. Destiny 2 will remain offline until the issue can be resolved. We will provide another update by 2 PM Pacific.
[u][b]2 PM Update:[/b][/u]
We have validated a fix for this issue and will be rolling back all player accounts to how they were before Update 2.7.1 went live. Destiny 2 will remain offline for several more hours as we deploy this fix. Another update will be provided by 3 PM Pacific.
[u][b]3 PM Update:[/b][/u]
We’re continuing work to fix the issue that caused loss of currencies and materials. All player accounts will be rolled back to the state they were in at around 8:30 AM Pacific.
- Players may have to redo any progress or quests they completed between 8:30 - 10 AM PST.
- Purchases made between 8:30 - 10 AM PST will need to be redone. Silver spent during that time will be restored.
- Destiny 2 Silver purchases from the platform store will be added back to player accounts.
- "The Pidgeon and the Phoenix" Lore being removed is a separate issue and will be resolved in a future update
Another update will be provided around 4 PM Pacific.
[u][b]4 PM Update:[/b][/u]
We’re continuing to work on player account rollbacks and estimate that Destiny 2 will be brought back online at 7 PM Pacific.
Stay tuned for more updates.
[u][b]7 PM Update:[/b][/u]
Rollback for player accounts is complete and Destiny 2 servers are back online. Players may experience login issues as services return to normal.
English
#Help
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I'm in!
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I'm gonna miss those D1 load times. They were fast. Getting to the tower took about a fraction of the amount of time it takes in D2.
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its loading and im in working again
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gg bungie i go to destroy kids
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Thanks guys I’m back in no problems now!
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Nvm, server crash
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I’m in on Xbox
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Good job guys I don’t know if I speak for the community but you guys are great and keep it up 👌🏼👍🏼
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Wait, so, still no servers?
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Got in...now whats there to do? Logging off again
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Yay destiny
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WE RETURN. 20 minutes late but WERE BACK BOIS
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good job bungie!
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its up
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Servers back.
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Servers are back bois. Beware the wait queue.
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Like stated before. Never roll back an patch unless its absolutely game-breaking. Move forward gift everyone an "materials/glimmer/ascendant shards/enhancement core stimulus package" and move on. Something and ask for forgiveness later. Easy money. I don't understand screwing up people progress because of materials. smh.
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10:08 est and servers still down would love to play before bed ..😖
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[quote]Hello all, We are actively investigating an issue where players may have lost some of their Glimmer, Bright Dust, Infusion Materials, and/or other types of game currencies. As part of the investigation, we are bringing Destiny 2 offline to prevent further loss of materials. We will provide updates here and on [url=https://twitter.com/BungieHelp]@BungieHelp[/url] as we determine the cause of this issue. [u][b]11 AM Update[/b]: [/u] We believe we have identified the cause of this issue and are working on a fix internally. Destiny 2 will continue to be offline until we have a better understanding of the timeline for this fix. We will provide another update by 12 PM Pacific. [u][b]12 PM Update:[/b][/u] We are testing a fix for this issue internally, including investigating resolutions that would restore missing currencies and materials to players. Destiny 2 will continue to be offline while we test this fix. We will provide another update by 1 PM Pacific. [u][b]1 PM Update:[/b][/u] We are continuing to perform tests of possible solutions to restore missing currencies and materials to players. Destiny 2 will remain offline until the issue can be resolved. We will provide another update by 2 PM Pacific. [u][b]2 PM Update:[/b][/u] We have validated a fix for this issue and will be rolling back all player accounts to how they were before Update 2.7.1 went live. Destiny 2 will remain offline for several more hours as we deploy this fix. Another update will be provided by 3 PM Pacific. [u][b]3 PM Update:[/b][/u] We’re continuing work to fix the issue that caused loss of currencies and materials. All player accounts will be rolled back to the state they were in at around 8:30 AM Pacific. - Players may have to redo any progress or quests they completed between 8:30 - 10 AM PST. - Purchases made between 8:30 - 10 AM PST will need to be redone. Silver spent during that time will be restored. - Destiny 2 Silver purchases from the platform store will be added back to player accounts. - "The Pidgeon and the Phoenix" Lore being removed is a separate issue and will be resolved in a future update Another update will be provided around 4 PM Pacific. [u][b]4 PM Update:[/b][/u] We’re continuing to work on player account rollbacks and estimate that Destiny 2 will be brought back online at 7 PM Pacific. Stay tuned for more updates.[/quote] This is bull crap. We don't spend the money we do for this to happen. I understand things happen but I didn't pay money to not be able to play on my day off. Smh. This is crap an you guys are supoosed to be professionals. Smh
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You guys are working the problem, that is cool but I did get an odd reply when I wanted to post on the forums and it was this. You must have made progress in Destiny 2 to use this feature (reach light level 775, have purchased Forsaken, or reach the Farm in the Red War campaign). What's that about?
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As unfortunate as it is to lose progress or exotics, (I lost a rare Ada-1 bounty). I’m really glad that Bungie is still giving out updates and is working really hard on this issue. So keep up the good work!
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I still can’t log in on ps4, anyone else able to get in yet?
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I sincerely hope you are treating your employees ethically while trying to roll out all this content and fix the bugs. Players will get over the wait—meeting their every increasing demands for speed and perfection is never worth mistreating the very people who make this game possible.
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Edited by ChibiWolf: 1/29/2020 3:20:26 AMCan we please at least get a new update on what's going on?
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So I'm going to lose my 1k voices!?